Supporting the Plugins

Compatibility

I can’t promise the plugins will work with your theme or any other plugins. I have tried to make it so but it’s impossible to test against everything. If it doesn’t work as expected I will try to help but the huge number of other plugins, theme or even hosting restiction means there might not even be a fix. Note that 9 times out of 10 it’s the theme or a plugin conflict (usually JetPack) causing the problem.

Requests for Change

At first I didn’t mind the requests as most were fairly simple but they are now getting complex and time consuming. Some of them are so specialised that only a few people will ever use the feature. And a lot of people never even answer my emails when I send an update for testing. If you want something from me then I hope I get something back from you, even if it’s just a thank-you. A donation would be nice as well.

Free for you does not mean free for me

If you haven’t yet dipped your toes into the wonderful world of plugins you need to know it can take weeks to get it right, googling and forum searching to find the script you need, writing the actual code and then hour after frustrating hour debugging and testing.

There is of course the pleasure of seeing people download and actually use the plugin but that doesn’t stop people complaining when something they want isn’t built into the plugin they got for free. Please don’t assume I’m going to do everything you ask for. I have to earn a living and an hour fiddling with a plugin means an hour I’m not earning anything.

Support

So if you are still reading this and still want some help then I’m happy to oblige. But in return some appreciation of the work involved will make me much more amenable to doing so. All you have to do is fill in the form to say thanks for the many, many hours I have spent over a good few years building the plugins for you to use:

Add your comment

  1. Alexandre Renaud on 19 Nov 2018

    Thank you very much for the time and effort that you’ve putted to create this plugin.

    My question is about auto-responder. I would love to test my autoresponder, as I am sending the product by email after the purchase, and this is the most important part.

    How can I test my autoresponder ?

    I can test the button via sandbox and see that the transaction is working well, the only thing that I can’t test in the autoresponder after the purchase..

    Thank you very much for guiding me !

    Alexandre Renaud

  2. Andreas on 15 Oct 2018

    I have a registration form with 13 places.
    12 people already registered.
    now it says no more places available.
    Why?
    If i increase 13 places to 14 places it says 2 places available.

    but i want to use 13 places not 14, because we only have 13 spinning bikes, not 14.
    and we also do not want to use only 12 out of the 13 bikes.

    seems to be a bug in the tool.

    can you please help me:
    https://sv-seeon.de/event/indoorcycling-team-i-9-2/

    • Graham on 15 Oct 2018

      Andreas,
      I’ll take a look at this and see if I can find the bug.

  3. Mike Dickson on 16 Apr 2018

    Graham,

    I sent $25 USD to your email address using my personal PayPal account. I look forward to seeing the changes.

    Thanks much,
    Mike

    • Graham on 19 Apr 2018

      Mike,
      Sent you an email

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